Privacy Policy

Pure Herbal Healing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our products and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and billing information provided during checkout or account creation.
• Health & Wellness Information: Details shared during consultations or intake questionnaires to help us create personalized herbal products.
• Order Information: Purchase history, product preferences, and subscription details.
• Usage Data: Browser type, pages visited, and time spent on our site, collected through cookies and analytics tools.

2. How We Use Your Information

• To process and fulfill orders, including custom product formulations
• To schedule and prepare for consultations
• To manage subscriptions (e.g., Quarterly Healing Box)
• To send order confirmations, shipping updates, and appointment reminders
• To send newsletters and promotional content (with your consent)
• To improve our website, products, and services
• To respond to inquiries and provide customer support

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal data. Payment information is processed securely through Stripe and is never stored on our servers. Consultation notes and health-related information are kept confidential and accessible only to Amanda Peaslee.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share data with trusted third-party services solely to operate our business:

• Stripe: For secure payment processing
• Shipping carriers: To deliver your orders
• Email service providers: To send transactional and marketing emails
• Analytics tools: To understand site usage (anonymized data)

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your cart contents, and gather analytics data. You can disable cookies in your browser settings, though some features may not function properly.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

7. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at hello@puremindbodyspirit.net or visit our Contact page.